Privacy Policy

Introduction

This Privacy Policy explains how DemandHunter collects, uses, stores, and protects information when you use our website, authentication flow, workspace, and analysis features.

Information We Collect

We may collect:

• Account information: name, email address, profile image, authentication provider ID, and login metadata.
• Workspace activity: submitted topics, analysis requests, generated reports, result cards, evidence links, credit usage, and timestamps.
• Payment and plan information: billing status, plan, checkout metadata, and payment provider identifiers. We do not store full payment card numbers.
• Technical data: IP address, browser, device, cookies, logs, performance data, and error diagnostics.
• Support information: messages you send to us, including email content and attachments.

Public Research Data

DemandHunter analyzes publicly available online content and stores summaries, links, quotes, and metadata that support generated demand insights. We do not ask users to submit private conversations for analysis.

You should not submit sensitive personal information, confidential business information, passwords, API keys, private messages, or data you do not have permission to process.

How We Use Information

We use information to:

• Provide the DemandHunter workspace and analysis features.
• Authenticate users and protect accounts.
• Manage credits, subscriptions, billing, and usage limits.
• Generate, store, and display demand research results.
• Improve retrieval, cleaning, clustering, and AI summarization quality.
• Debug errors, prevent abuse, and secure the service.
• Respond to support requests and product feedback.

AI and Third-Party Providers

DemandHunter may send submitted topics, public-source snippets, evidence links, and related metadata to third-party providers that support search, retrieval, AI processing, infrastructure, authentication, analytics, payments, and email delivery.

These providers process data only as needed to help us operate DemandHunter. Their services may be hosted in different regions.

Cookies and Authentication

We use cookies and similar technologies for authentication, session management, security, preferences, analytics, and product performance. Google sign-in or One Tap may be used to help users create or access accounts.

Data Retention

We keep account, usage, credit, billing, and analysis data for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and improve product quality.

You may contact us to request deletion of your account or personal information. Some records may be retained where required for security, legal, billing, or fraud-prevention purposes.

Security

We use reasonable technical and organizational measures to protect information. No online service can guarantee perfect security, so you should keep your account credentials safe and avoid submitting sensitive information.

Your Choices

Depending on your location, you may have rights to access, correct, export, or delete certain personal information. You may also opt out of non-essential communications.

Children's Privacy

DemandHunter is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date on this page.

Contact

Questions about privacy can be sent to support@demandhunter.app.